We’ve listed the possible situations and how to fix them below.

No Signal Light on Rockspace extender-

In this case, if you don’t have a solid signal light on the extender, the possible reason is that it’s disconnected from the router. It happens when you make any changes in the router configuration, firmware update, or change the wifi password. Below are the step-by-step troubleshooting steps for all possible reasons.

1. Try to power cycle your router and extender if you haven’t done a firmware update on the router or extender. 
2. If you have changed the main WiFi password, you have to reset your Rockspace extender and reconfigure it with the new password. If you don’t know how to RESET Rockspace extender, try to read this article “RESET Rockspace extender“.
3. Make sure the extender isn’t plugged into a surge protector. 

Red Light on the Rockspace Extender-

If you have a red light on the Rockspace extender, that means it has a connectivity issue. It happens when your Rockspace extender is not able to receive a wifi signal from the main router or you have so many walls in between the router and extender. 

Try the following troubleshooting steps to resolve this issue.

1. Try to plug the extender into the wifi range. They vary from model to model in how much distance they can cover. Check the manual and place your extender accordingly. 
2. Check the router’s WiFi channel settings. Increase or set the channels to Auto mode.
3. Try to update the firmware of your router for better performance. 

Blinking lights on Rockspace extender-

If your Rockspace extender is showing blinking lights continuously, it means it’s either a hardware issue or due to some corrupted firmware update. The reason behind the corrupted firmware update is that your extender powers off during the firmware update. 

Try the troubleshooting steps below to fix this problem.

1. Try to RESET your Rockspace extender. Push the Reset button for 20 seconds while it is plugged into the power. 
2. Try to update or reinstall the firmware. 
3. If your device is still covered under warranty, try to replace it. 

The post How Do I Fix My Rockspace Extender not Working Issue? appeared first on Re.Rockspace.local.

This article will be able to resolve the issue many customers face in getting the “Rock Space login screen”. It usually happens when users mistype the login URL or search for “rackspace login” instead of “rockspace login”. 

So, in order to resolve the issue, make sure you complete the steps outlined below.

Rockspace Extender Login:

To access the Rocksace Login page, ensure that you are using the right web URL. “Re.rockspace.local” is the proper URL. This link may only be used for the new Rockspace Extender. You can’t access the Rockspace extender setup or admin page after it’s linked to the router. log in to the router admin page to get the IP address assigned to the Rockspace extender. You can use the IP address to get to the admin page. 

Rockspace Extender Default Password:

Once you are able to get to the login screen, you will be prompted for the default username and password. Many users are stuck on this step as they are not aware of the Rockspace Extender default password. They usually type in the wifi password, which is incorrect. The default username and password for Rockspace extender is “admin”. Once you enter the default password, click the login button, and you will be logged in to the Rockspace setup page. It is suggested to change the default username and password as soon as possible after a successful setup. 

FAQ

The post How to Get to the Rock Space Login Screen? appeared first on Re.Rockspace.local.

Connect iPhone to Rockspace extender

• Firstly grab your iPhone and then go to the Home screen, click the Settings icon.
• Now go to Wi-Fi and make sure your Wi-Fi is turned ON.
• Then click on the router’s network name from the list.
• Here you need to enter the router’s wireless security key or password and click Join.  
  NOTE:  In case you have an unsecured wireless network, then your iOS devices will automatically connected.
• Lastly, your iPhone is now connected to your wireless network as shown by the checkmark behind the SSID.
• In case you encounter with error message “Incorrect password”, then click on Dismiss and re-enter your password correctly.

NOTE:  Wireless security key or password is case-sensitive.

This is the best way to connect your iPhone with the Rockspace extender. We hope this article helped you to connect your iPhone to the Rockspace range extender.

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ROCKSPACE WIFI RANGE EXTENDER are the easiest and fastest way to extend the range of your existing WIFI.

Follow these given steps to connect your ROCKSPACE WIFI RANGE EXETNDER to your phone or laptop:

• Firstly, turn off your mobile network before connecting.
• Then, plugin the WIFI extender into an electric socket.
• After that, wait till the indicator stays solid on.
• Now, open up WIFI on your android, iPhone or laptop.
• Choose ROCKSPACE WIFI EXTENDER to connect.
• Open up the web page after successful connection enter re.rockspace.local setup the password of the WIFI extender.
• Now, find the existing WIFI network that you wish to extend then, type on the existing WIFI network.
• Finally, it is successfully connected.
• Now you can relocate it on a place where the networks are not so good (dead zone area) or a place where you want to extend your network.

DEFAULT LOGIN TO ROCKSPACE WIFI RANGE EXTENDER

Before going to the configuration of the extender device you must know the login credential for your ROCKSPACE booster device to easily access settings and manage quickly. As, you can also find the default Login IP address, usernameand password printed to ROCKSPACE Sticker as well as a quick user manual included with the box.

Default Login URL– re.rockspace.local OR IP Address – 192.168.10.1

Default Username– NA

ROCKSPACE password– you have to create a new password for first time login.

When, everything is ready with you to setup a range extender device now the time to continue next steps.

Open your WEB BROWSER and access re.rockspace.local or 192.16810.1 and wait to load login page. Now you have to create a new login password for the range extender during first time setup. So, use a strong login passcode and then press the next button.

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You can access the Login page of Rockspace extender once when it’s not setup using the default IP address 192.168.0.254 or http://Re.rockspace.local. But after installation the Default IP address will not work. So the question is how we can access the Login page in order to update the Firmware of the Rockspace extender or any other changes you want to do on the extender?

In this article we are going toearn how to access the login page after the installation.

Steps to Login on Rockspace Extender-

You need to login on the router page for example- If you have a Netgear, Comcast, Arries, Xfinity, Spectrum or any other brand router, you can access the login page of that router by typing the default IP in the web browser. Below i’m going to show how to access the login page of the router.

1. Open the Command Prompt of your computer.
2. Type command “ipconfig”
3. IP showing in front of the “default gateway” is your router’s access IP.

Once you login on the router page you need to find the Connected device list or DHCP list option. Under the connected device you need to find the IP for the Rockspace Extender. Using the IP address you can access the Login page for the Rockspace extender. Below is the example of Connected devices on TP-link router.

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To Setup Rockspace AC1200 Wi-Fi Range Extender eliminates dead spots in your home by increasing the router’s Wi-Fi signal and extending coverage up to 7,500 Sq. Ft. The Rockpsace AC1200 features Cross-Band Technology, which receives information on one band and transmits on another, resulting in a stronger, more consistent signal throughout your home. Range extender easily connects to your current network.

Dual Bands (2.4 and 5 GHz bands)

Using any mobile device, Spot Finder Technology shows you where to place range extender for optimal performance. It comes with Wi-Fi Audio through which you can connect a stereo system or speakers to range extender and instantly stream music from your smart device or computer.

It can work with any router means no need to modify router settings. The Simultaneous Dual Bands (2.4 and 5 GHz bands) reduces traffic and maximize the internet speed and offer up to 300Mbps data transfer on each band.

 

The Rockspace AC1200 can be setup by following the steps mentioned below:

• Firstly, To start the setup, you need to have the SSID and Wi-Fi password of the main router network. Then you need to plug in the Re.Rockspace extender to the working power outlet.
• Secondly, To start the setup, you need to have the SSID and Wi-Fi password of the main router network. Then you need to plug in the Rockspace AC1200 extender to the working power outlet.
• After joining the setup, open any browser in your device and search for the default IP address by typing 192.168.10.1 or re.rockspace.local.
• Now login by typing admin as the password and after this the device will perform a scan for the networks available. Out of these networks, select the main Wi-Fi network.
• Now follow the instructions given on the page through which the extender will be connected to the router network successfully.

Note:- You can also call on the Technical Support helpline for further assistance.

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