Troubleshooting Guide: How to Resolve rockspace_EXT Not showing in Your Network List

If you’re trying to connect to your Rockspace Wi-Fi extender but notice that Rockspace_EXT not showing in your list of available networks, don’t worry—this is a common issue with simple solutions. Whether you’re setting up your extender for the first time or reconnecting after a power outage, this guide will walk you through the steps to get your Rockspace extender back online.

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Why Is Rockspace_EXT Not Showing Up?

The Rockspace_EXT network is the default Wi-Fi name (SSID) for Rockspace extenders. If it’s not appearing in your network list, it could be due to:

• The extender not being powered on or properly connected.
• The extender being too far from your router.
• Interference from other devices or physical obstructions.
• A temporary glitch or configuration error.

Let’s dive into the steps to resolve this issue and get your extender working again.

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Step-by-Step Solutions to Fix Rockspace_EXT Not Showing

1. Check the Extender’s Power and LED Lights

• Ensure the Rockspace extender is plugged into a working power outlet.
• Look at the LED lights on the extender:
  • A solid or blinking light means the device is powered on.
  • If there are no lights, try a different outlet or check the power adapter.

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2. Restart the Extender

• Unplug the extender from the power outlet.
• Wait for 30 seconds, then plug it back in.
• Allow the extender to reboot and check if Rockspace_EXT appears in your network list.

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3. Reset the Extender to Factory Settings

If restarting doesn’t work, a factory reset can help:

1. Locate the reset button (usually a small pinhole on the extender).
2. Use a paperclip or pin to press and hold the button for 10–15 seconds.
3. Release the button and wait for the extender to reboot.
4. After the reset, the Rockspace_EXT network should reappear in your Wi-Fi list.

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4. Move the Extender Closer to Your Router

• If the extender is too far from your router, it may not broadcast the Rockspace_EXT network effectively.
• Move the extender closer to your router and check if the network appears.

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5. Reduce Interference

• Other electronic devices (e.g., microwaves, cordless phones) or physical obstructions (e.g., walls, furniture) can interfere with the extender’s signal.
• Place the extender in an open area, away from potential sources of interference.

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6. Refresh Your Device’s Wi-Fi Settings

• Ensure your device’s Wi-Fi is turned on and not in airplane mode.
• Refresh the list of available networks on your device.
• If you’re using a laptop, try disabling and re-enabling the Wi-Fi adapter.

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7. Use WPS to Reconnect

If the Rockspace_EXT network is still not showing up, try using the WPS (Wi-Fi Protected Setup) method:

1. Press the WPS button on your router.
2. Within 2 minutes, press the WPS button on your Rockspace extender.
3. Wait for the extender to connect to your router. The Rockspace_EXT network should reappear.

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8. Manually Connect to the Extender

If the network is still not visible, try connecting manually:

1. Look for the extender’s default network name (e.g., Rockspace_XXXX) in your Wi-Fi list.
2. Connect to this network using the default password (found on the extender’s label or in the user manual).
3. Access the extender’s setup page via a web browser (e.g., http://re.rockspace.local or 192.168.0.254) and reconfigure it.

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9. Update the Extender’s Firmware

• Outdated firmware can cause connectivity issues.
• Visit the Rockspace support website, download the latest firmware for your extender model, and follow the instructions to update it.

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FAQ